Privacy Policy

1. Introduction

Billiard Tracker is committed to protecting user privacy while maintaining a fair, respectful, and integrity-driven competitive environment for the global cue sports community. This Privacy Policy explains how Billiard Tracker collects, uses, stores, and protects information when users access the platform, mobile applications, website, tournaments, leaderboards, and related services.

2. Information We Collect

We may collect the following types of information:

• Account information: username, email address, profile image, authentication provider information, account preferences.
• Competitive and match information: match history, scores and statistics, tournament participation, rankings and leaderboard positions, player achievements, historical performance records.
• User content: profile information, tournament names and descriptions, comments, uploaded images, match notes.
• Technical information: device type, operating system, browser type, app version, IP address, crash logs, diagnostic information, usage analytics, and performance data.

3. Public Profile Information

Billiard Tracker is a competitive community platform. Certain user information may be publicly visible within the platform depending on platform features and user activity. By using Billiard Tracker, users acknowledge that competitive and community-related information may be visible to other users.

• username
• profile image
• leaderboard rankings
• match statistics
• tournament participation
• achievements and records

4. How We Use Information

We may use collected information to:

• provide and operate platform services
• maintain leaderboards and rankings
• process match and tournament data
• improve platform functionality
• detect cheating or abuse
• moderate content and enforce community standards
• improve security and platform integrity
• analyze usage and performance
• provide support and communication

5. Fair Play, Moderation & Platform Integrity

Billiard Tracker may monitor platform activity, investigate reports, and review user-generated content to maintain fair competition, platform security, and community standards. These measures are intended to protect the fairness, safety, reliability, and competitive integrity of the platform and community. This may include reviewing:

• suspicious match activity
• reports submitted by users
• abusive behavior
• leaderboard manipulation
• tournament misconduct
• fake accounts
• exploitation of platform systems

6. Security & Anti-Abuse Measures

Billiard Tracker may use automated systems, manual review, or behavioral analysis to identify cheating, fake accounts, suspicious activity, ranking manipulation, spam, abuse of platform features, unauthorized access attempts, or other activity that may violate platform rules or compromise competitive integrity.

7. Leaderboards & Competitive Data

Billiard Tracker is designed around competitive cue sports activity. Rankings, tournament standings, ratings, match records, and statistics may be publicly displayed to other users. Competitive match records, tournament participation, and historical statistics may remain associated with completed competitions where necessary for competitive integrity and historical accuracy.

8. Third-Party Services

Billiard Tracker may use trusted third-party providers for authentication, cloud hosting, database infrastructure, analytics, crash reporting, notifications, and application infrastructure. Third-party providers may process limited user information necessary for platform functionality. Use of third-party services may be governed by their respective privacy policies and terms. These providers may include:

• Google Firebase
• Supabase
• Vercel
• Expo
• Sentry
• other infrastructure or analytics providers

9. Analytics & Technical Diagnostics

We may collect analytics and diagnostic information to improve platform performance, reliability, and user experience. This may include:

• feature usage statistics
• session information
• crash reports
• device performance
• app stability diagnostics
• interaction metrics

10. Data Storage & Security

We implement reasonable technical and organizational measures to protect user information against unauthorized access, misuse, disclosure, alteration, and destruction. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

11. Account Deletion & Data Retention

Users may request account deletion. Certain information may still be retained for:

• fraud prevention
• moderation records
• legal compliance
• platform integrity
• security investigations
• statistical and historical purposes

Aggregated or anonymized competitive statistics may remain within the platform after account deletion.

Competitive records, tournament participation, rankings, and historical match information may remain associated with completed competitions where necessary for historical accuracy and competitive integrity.

12. Children's Privacy

Billiard Tracker is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that information from a child under 13 has been collected, we may remove such information and terminate associated accounts.

13. User Rights

Depending on applicable laws and jurisdiction, users may have rights including but not limited to the following. Requests may be submitted through the contact information provided below.

• request access to personal information
• request correction of inaccurate information
• request deletion of personal information
• object to certain data processing activities
• request export of personal data

14. International Data Processing

User information may be processed and stored in countries outside the user's country of residence. By using Billiard Tracker, users acknowledge that information may be transferred to infrastructure providers and systems located internationally.

15. Service Availability

Billiard Tracker is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted service availability, permanent data storage, continuous feature availability, or error-free operation. Features, leaderboards, tournaments, rankings, or functionality may change, be modified, or become unavailable without notice.

16. Changes To This Privacy Policy

Billiard Tracker may update this Privacy Policy from time to time. Updated versions become effective upon publication. Continued use of the platform after updates constitutes acceptance of the revised Privacy Policy.

17. Contact Information

For privacy-related questions, data requests, or legal inquiries, contact: support@billiard-tracker.com

Billiard Tracker exists to support fair competition, respectful interaction, and integrity-driven participation within the global cue sports community.

• We are committed to protecting user privacy.
• We are committed to preserving the fairness, transparency, and competitive integrity of the platform.